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CUSTOMER SERVICE NAVIGATION

Careers at South Moon Under

Allocator


South Moon Under is seeking an Allocator to join its rapidly growing business.


At South Moon Under our Allocators will drive and maximize sales and margin through effective allocation of merchandise to our Retail Stores.  They will monitor store level inventories through the proper flow of receipts into the stores.  They will partner with Merchandising, Merchandise Planning and the E-Comm Planning team to ensure that in stock, inventory productivity and assortment business goals are met.


ROLES & RESPONSIBILITIES:

  • Execute the allocation strategy from monthly assortment review meetings
  • Analyze sales trend to ensure that allocation of receipts results in maximum performance by store. Ensure that stores are kept in stock with respect to their ability to sell merchandise
  • Develop monthly assortment files and allocation strategies
  • Perform pre-season, in season and post-season analysis to identify future opportunities to maximize sales and margin for stores
  • Manage the basic stock replenishment programs within the parameters of the company’s target inventory productivity metrics
  • Perform periodic reviews of store rankings and indices, basic stock replenishment items, existing quantities and models by store, size selling and sizing by store with the Planner to ensure that buy quantities and stock levels meet current sales trends

QUALIFICATIONS & REQUIREMENTS:
Education:  Bachelor’s Degree

Experience:  2 years of prior retail experience as an Allocator preferred but not required.  Store-line work experience a plus.


SKILLS:

  • Strong analytical and financial skills
  • Demonstrated knowledge of industry practices and current trends
  • Proficient use of Microsoft Office

IF you meet the criteria please forward a cover letter and résumé to humanresources@southmoonunder.com. Please, no phone calls.

Store Manager - Philadelphia


RESPONSIBILITES:

  • Ensure the highest level of customer service while remaining in line with South Moon Under’s sales philosophy at all times
  • Inspire and encourage store team through a strong store presence and consistently leading by example on floor
  • Coach and develop staff to provide an outstanding level of customer service that will exceed individual and store goals
  • Assist in the creation and maintenance of positive employee relations through building, developing and leading a quality store team
  • Assist with recruitment, hiring and on-boarding of all store positions
  • Achieve all financial and operation objectives
  • Manage all aspects of daily store operational controls
  • Help maintain organization, cleanliness, and restock of store
  • Uphold all company Policy and Procedures
     

QUALIFICATIONS & REQUIREMENTS:

  • Education:  Associate’s Degree required, Bachelor’s Degree preferred
  • Experience:  2-3 years specialty store management experience including: sales, customer service, merchandising, inventory control and loss prevention

SKILLS:

  • Proficient use of Microsoft Word and POS Systems
  • Excellent time management, prioritization and organization skills
  • Self-starter
  • Excellent verbal and written communication
  • Ability to train and mentor staff     
  • Ability to multi task and prioritize assignments

If you are interested please submit your resume to Vera Taylor at vtaylor@southmoonunder.com by Wednesday, June 29, 2016.

Merchants - Womens Apparel, Accessories, and Jewelry


RESPONSIBILITES:
  • Create and implement merchandise strategies that support company objectives
  • Build assortments which maintain departmental goals and meet target customer needs
  • Partner with planner to assign product valuations based upon historical data, current trend and future events
  • Work together with planner on forecasting the business financials
  • Collaborate with product development and design teams on assortment needs
  • Work in concert with visual and marketing to insure that the original vision /intent for product is communicated and executed
  • Maintain an on-going development and mentorship of direct reports to ensure effective performance and continued growth, strive to positively lead teams
  • Develop and maintain collaborative relationships with internal and external sources
  • Collaborate with store teams to refine knowledge of customer needs
  • Travel as needed

QUALIFICATIONS & REQUIREMENTS:
Education:  Bachelor’s Degree
Experience:  3-5 years in women’s apparel that includes fashion apparel brands and product development

SKILLS:
  • Exceptional taste level and strong eye for trend
  • Excellent leadership, organization and time management skills with ability to adapt quickly to changing priorities
  • Ability to lead, develop, coach and build successful team as well as develop functional partnerships across the organization
  • Excellent communication skills
  • Strong negotiation skills and vendor relationships
  • Proficient use of Microsoft Office
  • Ability to develop, plan and execute strategies
  • Effectively work with all levels of management
  • Critical thinker and drive solutions
  • Demonstrates initiative and provides complete follow thru on all aspects of responsibility
  • Ability to multi task and function in an active atmosphere

IF you meet the criteria please forward a cover letter and résumé to humanresources@southmoonunder.com. Please, no phone calls.

Sales Associate


Status: Full-Time and Part-Time Employee
Location: All store locations

At South Moon Under, members of the team create an exciting and inspiring shopping experience for our customers. We utilize product knowledge and selection to provide exceptional service to our customers. In addition, we build sales and provide a store experience that reflects South Moon Under's customer service standards and aesthetic. In addition to selling, our sales associates are expected to execute merchandising tasks, such as stock, re-merchandising, display, price markdowns, and transfers. All members of our store team work together to ensure a clean, pleasant and safe shopping environment for our customers.

The ideal candidate will be available to work a flexible schedule based on business needs that include daytime, evening, weekends and holiday shifts. We can provide flexibility in scheduling, a fun exciting environment, and a generous employee discount.

IF you meet the criteria please forward a cover letter and résumé to humanresources@southmoonunder.com. Please, no phone calls.

The above information outlines the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. No Visa Sponsorship available for this position.

South Moon Under is an Equal Opportunity Employer committed to providing a diverse workplace.

1st and 2nd Assistants


Status: Full-Time and Part-Time Employee
Location: All store locations

At South Moon Under, members of the management team serve as leaders in their store, coaching and developing the staff to provide an outstanding level of customer service that will, in turn, maximize sales and profits. All of our Assistant Managers must have a complete understanding of the South Moon Under philosophy, aesthetic and customer.

The South Moon Under 1st and 2nd Assistants possesses strong leadership skills. They work closely with the sales staff to deliver product knowledge, drive sales and uphold operational standards. They have excellent communication skills and a full understanding of how to motivate people.

Successful candidates must be available to work a flexible schedule based on business needs that include daytime, evening, weekends and holiday shifts, as well as having at least one year of retail management experience, preferably in a specialty retail environment.

IF you meet the criteria please forward a cover letter and résumé to humanresources@southmoonunder.com. Please, no phone calls.

The above information outlines the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. No Visa Sponsorship available for this position.

South Moon Under is an Equal Opportunity Employer committed to providing a diverse workplace.

E-Commerce Models


Status: Part-Time Employee
Location: Corporate Offices – Berlin, MD

Job Description:
  • Part-time, flexible hours during the weekdays (Monday – Friday 8am – 7pm)
  • Our photo sessions generally last between 5 – 8 hours
  • Located at our corporate office in Berlin, MD
  • Fit models will model clothing to be photographed and used on our website www.southmoonunder.com
We seek fit models for the following sizes: 

Women:
  • Height: 5’8” – 5’11”
  • Denim Size: 25 – 27
  • Waist Dress Size: 0 – 2
  • Shirt Size: Small
**All Models should be in swim wear shape**

Please email a full length photo (max size 20 MB) height, and measurements to models@southmoonunder.com


The above information outlines the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. No Visa Sponsorship available for this position.

SMU Internship Program


If you love fashion and are passionate about our Brands, why not ‘try on’ a career in the retail industry. Our internship program is unpaid; although, we offer students with the opportunity to get hands-on experience on what it’s like to work in the real world of specialty retail.

Join us at our Home Campus in Berlin, Maryland. Depending on your educational background and interests, SMU offers opportunities in a variety of areas – including buying, merchandising, visual, graphic design, photography, styling, marketing, and ecommerce.

If you are ready to apply, please submit your résumé to internship@southmoonunder.com. In the subject line of the e-mail, be sure to include your field of study and the department you would like to gain experience from while at SMU.


South Moon Under is an Equal Opportunity Employer committed to providing a diverse workplace.