Shopping Bag

Welcome to Customer Service

Here you will find answers to your questions about shopping at our online store, your order, payment options and more. Simply select from the categories below for you complete information. If you would like to provide feedback about your experience with a South Moon Under Store or the website please call 1.888.660.6071 or email us at



  • Frequently Asked Questions

  • Contact Us

  • Ordering

  • Checkout

  • Changing or Cancelling an Order

  • Valid Payment Methods

  • My Account

  • Managing an Account

  • Opening an Account

  • Update Preferences

    Privacy & Security

  • Privacy Policy

  • Security Policy

  • Shipping

  • Information about Shipping

  • Shipping Methods

  • Returns

  • Information about Returns

  • Site Terms

  • Terms & Conditions of the Site