CUSTOMER SERVICE
Careers at South Moon Under
 
Welcome to South Moon Under's Career page. At South Moon Under we recognize all good success starts with people. At South Moon Under we value individuals who are passionate about delivering a strong product and services to all of our customers. At South Moon Under we will provide you with an opportunity to work in an employee friendly environment as well improve South Moon Under's offering and services to our customers.
 
Originating as a small surf shop in 1968, South Moon Under has evolved into a unique, upscale fashion retailer. We seek to offer an eclectic mix of interesting, high quality, reasonably priced products that stand out in the market. South Moon Under currently operates 19 stores in the mid-Atlantic area, VA, MD, PA, DE, NJ and NY in addition to an E-commerce site. Our home base is located in Berlin, MD on the beautiful Eastern Shore.
 
The possibilities are endless, not to mention the extensive benefits package, training and development opportunities along with employee discounts for all of our employees.
 
 
Current Job Listings:
 
Job Listing #1
 
Career Opportunity: 1st and 2nd Assistants
Status: Full-Time and Part-Time Employee
Location: All store locations
 
At South Moon Under, members of the management team serve as leaders in their store, coaching and developing the staff to provide an outstanding level of customer service that will, in turn, maximize sales and profits. All of our Assistant Managers must have a complete understanding of the South Moon Under philosophy, aesthetic and customer.
 
The South Moon Under 1st and 2nd Assistants possesses strong leadership skills. They work closely with the sales staff to deliver product knowledge, drive sales and uphold operational standards. They have excellent communication skills and a full understanding of how to motivate people.
 
Successful candidates must be available to work a flexible schedule based on business needs that include daytime, evening, weekends and holiday shifts, as well as having at least one year of retail management experience, preferably in a specialty retail environment. IF you meet the criteria please forward a cover letter and resume to humanresources@southmoonunder.com or fax to 410-641-3725. Please, no phone calls.
 
The above information outlines the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. No Visa Sponsorship available for this position.
 
South Moon Under is an Equal Opportunity Employer committed to providing a diverse workplace.
 
 
Job Listing #2
 
Career Opportunity: Sales Associate
Status: Full-Time and Part-Time Employee
Location: All store locations
 
At South Moon Under, members of the team create an exciting and inspiring shopping experience for our customers. We utilize product knowledge and selection to provide exceptional service to our customers. In addition, we build sales and provide a store experience that reflects South Moon Under's customer service standards and aesthetic. In addition to selling, our sales associates are expected to execute merchandising tasks, such as stock, re-merchandising, display, price markdowns, and transfers. All members of our store team work together to ensure a clean, pleasant and safe shopping environment for our customers.
 
The ideal candidate will be available to work a flexible schedule based on business needs that include daytime, evening, weekends and holiday shifts. We can provide flexibility in scheduling, a fun exciting environment, and a generous employee discount. To apply please forward a cover letter and resume.
 
If you meet the criteria please forward a cover letter and resume to humanresources@southmoonunder.com or fax to 410-641-3725. Please, no phone calls.
 
The above information outlines the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. No Visa Sponsorship available for this position.
 
South Moon Under is an Equal Opportunity Employer committed to providing a diverse workplace.
 
 
Job Listing #3
 
Career Opportunity: Internet Models / Internet Fit Models
Status: Part-Time Employee
Location: Corporate Offices – Berlin, MD
 
Job Description:
  • Part-time, flexible hours during the weekdays (Monday – Friday 8am – 7pm)
  • Our photo sessions generally last between 2 – 6 hours
  • Located at our corporate office in Berlin, MD
  • Fit models will model clothing to be photographed and used on our website www.southmoonunder.com
We seek fit models for the following sizes: 
 
Women:
  • Height: 5’8” – 5’11”
  • Denim Size: 25 – 27
  • Waist Dress Size: 0 – 2
  • Shirt Size: Small
 
Men:
  • Height: 6’1” – 6’4”
  • Denim Size: 32” – 34”
  • Shirt Size: Large
**All Models should be in swim wear shape**
 
Please email a full length photo and height to models@southmoonunder.com
 
The above information outlines the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. No Visa Sponsorship available for this position.
 
South Moon Under is an Equal Opportunity Employer committed to providing a diverse workplace.
 
 
Job Listing #4
Career Opportunity: Jr. Web Developer / Project Manager
Status: Full Time Salaried
Location: Corporate Offices – Berlin, MD
Reports To: Manager of Web Analytics and Optimization
 
South Moon Under is looking for an experienced Web Project Manager to supervise the application and development of front and back-end systems to support our on-line customer experience. The successful candidate will leverage their knowledge base and experience in writing functional specs, timeline management, CSS, Java, and HTML code, and working with style sheets to be the voice of South Moon Under with internal and external partners. Key areas of responsibility include but are not limited to:
 
1. Manage third-party development and site technology integrations
a. Define and adhere to site deployment schedule; accurately forecast and track projects.
b. Accurately document technical project requirements with detailed wireframes.
c. Manage development budget and work with team to prioritize projects to come in on time and under budget.
d. Develop site health analytics and tracking to ensure site speed efficiency and minimal downtime.
2. Develop web applications and site enhancements and deploy website content
a. Collaborate with creative team members to translate visual designs and content into functional interfaces; understand abstract problems and provide innovative technology solutions.
b. Quality Assurance Testing: test UI against functional requirements and cross browser compatibility; be familiar with cross-browser support issues and solutions.
c. Defining Use and Test cases in support of quality product delivery.
d. Deliver projects and site content on time with exceptional quality.
 
System Requirements: Demandware, MainStreet BusinessFlow, Genero / Epicor, Monetate, BazaarVoice, Dreamweaver, etc.
 
Desired Qualities:
1. Ability to persist and attentively focus on a problem until it's solved
2. Excellent written / oral communication and cross-functional teamwork skills
a. Prioritize and execute multiple tasks in a high-pressure environment
b. Experience working in a team-oriented, collaborative environment
c. Communicate ideas in both technical and user-friendly language
3. Some travel may be required
 
Desired Skills & Experience:
1. BA/BS and 2+ years (or equivalent experience) in front-end web development and/or software development with experience in CSS, HTML, JavaScript, jQuery, PHP, etc.
2. Demonstrated passion for ecommerce user experience, online merchandising, and SEO best practices
3. Follows developments in current and emerging technologies
4. Solid understanding of web application security issues, with the ability to give accurate scope of work estimates and improvise solutions within the current framework
5. Professional portfolio and list of references requested
 
 
Job Listing #5
Career Opportunity: Assistant Buyer
Location: Corporate Offices – Berlin, MD
 
South Moon Under is currently looking for an Assistant Buyer to join our buying department at our Berlin, MD home office.  Buyers are responsible for creating an exciting and timely product assortment that meets or exceeds the sales volumes and profits for their categories.  Buyers intuitively respond to customer feedback and market trends and develop action plans that drive category specific growth.  They are expected to tailor their assortments to optimize regional and demographic differences.
 
Duties & Responsibilities:
a. Assists the buyer in owning the inextricable link between inventory and customer satisfaction
b. Assists in ensuring the assortment represents the brand
c. Assists in ensuring that the assortment will deliver revenue, gross margin, brand, inventory turn and appropriate stock to sales
d. Responsible for assisting in uncovering any voids, opportunities or issues in the offering to ensure the correct offering is available to our customers
e. Assists in managing the open to buy
f. Responsible for knowing and understanding the demographics and psychographic characteristics of our target customer and delivering the product they want
 
Qualifications & Requirements:
a. College degree required, +2 years retail apparel experience
b. Apparel buying experience preferred
c. Fashion-minded individuals
d. Customer, marketplace and product knowledge
e. Proficiency in retail math
f. Strong analytical skills
g. Excellent communication skills
h. Ability to multi-task with a sense of urgency
i. Microsoft Office Suite – Word, Excel, Outlook, etc.
 
If you meet the criteria please forward a cover letter and resume to humanresources@southmoonunder.com. Please, no phone calls.
 
The above information outlines the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. No Visa Sponsorship available for this position.
 
South Moon Under is an Equal Opportunity Employer committed to providing a diverse workplace.